- Connecticut
- info@shapepartnersct.com
Our Story
Home / About Us
Who We Are
SHAPE Partners is a healthcare referral network that aims to strengthen community health by connecting patients with exceptional healthcare experts. We aim to ensure seamless referrals, coordinated services, shorter wait times, and equitable access to high-quality healthcare.
SHAPE Partners reflects a commitment to removing barriers and expanding opportunities for individuals and communities to receive high-quality, compassionate care. It means building meaningful collaborations with patients, families, community organizations, and specialists to create a coordinated and seamless care experience.Â
Partnerships That Bridge Gaps in Care
Through strong partnerships, healthcare providers can better understand the unique needs of the populations they serve, address disparities, and ensure that care is culturally responsive, equitable, and accessible to all—regardless of socioeconomic status, race, ethnicity, or geographic location.
“Delivering the Highest Standard of Care”
Years of Experience
Commitment to Excellence
Excellence refers not only to clinical expertise, but also to a dedication to evidence-based practice, continuous quality improvement, and professional integrity. It involves maintaining high standards of safety, effectiveness, and patient-centered care while staying current with advancements in research, technology and evidence-based practice.
Meet The Owners
Dr. Joel Pugh and Dr. Lezanne Pugh bring over three decades of professional healthcare expertise and personal caregiving experience to every family they serve. Their journey is one of dedication, empathy, and a deep understanding of what it truly means to care.
Dr. Joel Pugh
Joel is a Doctor of Physical Therapy with 17 years of experience in clinical care, healthcare leadership, and business ownership. A proud U.S. Air Force veteran, Joel brings a service-driven mindset and disciplined leadership to every aspect. His vast industry knowledge ensures Silver Lantern Homecare maintains its standard of excellence.
Dr. Lezanne Pugh
Lezanne is a dedicated Doctor of Physical Therapy with 17 years of experience in clinical care, and healthcare operations. With a strong background in team management and operational efficiency, she has built and led high-performing care teams focused on delivering exceptional client-centered outcomes.
Core Values
These principles shape how we connect patients to providers, promote collaboration, and deliver seamless, high-quality healthcare referrals.
Patient-Centered Care
We prioritize the dignity, needs, and preferences of every patient, ensuring that each referral supports their health, well-being, and personal goals.
Collaboration
We foster trusted partnerships among providers and community organizations to ensure smooth care transitions and comprehensive support.
Integrity
We uphold transparency, honesty, and ethical practices in all interactions by protecting patient confidentiality, honoring commitments, and operating with professionalism.
Accessibility
We work to eliminate barriers to care by offering clear pathways, timely coordination, and inclusive solutions for individuals of all backgrounds.
Quality & Excellence
We continuously improve our processes, technologies, and communication to deliver accurate referrals and high-quality service that enhances patient outcomes.
Compassion
We approach patients, families, and providers with empathy and respect, recognizing the emotional and practical challenges of navigating healthcare.
Accountability
We take responsibility for our actions, measure our performance, and remain committed to delivering reliable, timely, and effective referral coordination.
Confidentiality
We safeguard all network communications by keeping all shared information private and treated with the highest level of professionalism to protect the trust and integrity of our partnership.
Innovation
We embrace modern tools, data-driven insights, and creative problem-solving to streamline the referral process and transform the patient care experience.
Our Mission & Vision
Our mission is to ensure every individual has access to seamless, coordinated, and compassionate healthcare. We aim to remove barriers, expand opportunities, and create meaningful partnerships between patients, providers, and communities.
Our vision is a world where high-quality healthcare is equitable, culturally responsive, and accessible to all, enabling providers to deliver care that meets the unique needs of the populations they serve.
Your trust is our top priority.
Need a Specialist?
SHAPE Partners Communty
Looking for trusted healthcare experts across all healthcare fields?
Need providers to work together smoothly for better outcomes?
Want to be part of a network that strengthens healthcare access?
Our Approach to Patient Care
At SHAPE Partners, we understand the unique needs of each population. Our approach ensures that every referral is:
Timely, safe, and patient-centered
Culturally responsive and inclusive
Continuously improved through evidence-based practices
We focus on reducing health disparities and creating a seamless care experience for patients and providers.
Timely Access to Care
Commitment to Transparency
Strong Community Connections
Efficient Communication
Your trust is our top priority.
Whether you are a patient seeking expert care or a provider looking to join our referral network, SHAPE Partners makes it simple to connect and collaborate. We streamline the process and support your journey every step of the way.
Join Our Network or Find a Provider Today
Together, we create a coordinated care network that benefits both patients and providers.
